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ASA-X serial number`"l`"lBOOKMOBIHxb -OMOBIf4 @EXTHdCollini ASAg

Typically for a device we use show version to view the serial number. However, for some strange reason, in the ASA-X the number that is listed in the show version is not actually the serial …

j'Thu, 11 Apr 2013 21:47:00 +0000pBhttp://www.packetpros.com/2013/04/asa-x-serial-number.htmlePacketprosf Copyright packetpros.comASA-X serial number

Typically for a device we use show version to view the serial number. However, for some strange reason, in the ASA-X the number that is listed in the show version is not actually the serial number. If you try and open a TAC case that serial does not show up in TAC’s database. There is a parent serial number which you must provide. That number can be found with a show inventory.

ASA-CX#show version
...
...
Intercompany Media Engine         : Disabled       perpetual
IPS Module                        : Disabled       perpetual
Cluster                           : Disabled       perpetual

This platform has an ASA5525 VPN Premium license.

Serial Number: FCH1710****

ASA-CX#show inventory

Name: "Chassis", DESCR: "ASA 5525-X with SW, 8 GE Data, 1 GE Mgmt, AC"
PID: ASA5525           , VID: V01     , SN: FGL1711****

The serial number you would use to open a TAC case in this example would be FGL1711****

FLIS00 00 00 0800 4100 0000 00 00 00ff ff ff ff00 0100 0300 00 00 0300 00 00 01ff ff ff ffFCIS00 00 00 1400 00 00 1000 00 00 0100 00 00 0000 00 05 4f00 00 00 0000 00 00 2000 00 00 0800 0100 0100 00 00 003918400778